Direct Debit Form
In an effort to reduce costs and time for the City, we are urging residents to sign up for Direct Debit to pay their water bills by ACH (Automated Clearing House). This saves the staff considerable time in processing payments. Each payment that is brought in or mailed in must be manually posted to the customer's account. We have to type the account number for all payments, including online banking checks, received without the stub. ACH payments are automatically posted to the accounts. Residents also benefit because payments are withdrawn the 11th of the month so you will not have to worry about the 10% late payment penalty nor the $50.00 shut off notice. You will still receive a copy of your bill at the same time of the month you have in the past.